Rating & Providing Review to Creators

It’s where you as a Client can rate your experience after working with Creators.

Ratings and reviews are an essential part of the GetCraft marketplace. It’s where Clients and Creators can rate their experience after working with each other.

At GetCraft, a five-star rating system is made available to Clients after a project is completed. You can also fill both private feedback which allows the reviews to be seen only by respective user/s, and public review to make it available to be seen by general users.

Note: For now, we currently only allow users to give ratings and reviews without being able to see feedback from each other. We will keep you updated on the progress of this feature.

Clients are given five (5) days to provide a rating and review of the Creator from the moment they complete the project task/s.

Rating your experience with a Creator is completely optional and not necessary to complete a project. If no rating and review are left until the given date, the rating will autocomplete to 5-star without any private and public review.

Here’s Clients can give a rating and review for Creators:

1. When the Creators complete the project task/s, you can give a rating and review for Creators through a specific chat item under the “Task” section.

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2. As a Client, you have five (5) days to rate the Creator. If a rating is not given within 5 days, a 5-star rating will automatically be given to the Creator. The private and public review sections will be empty.

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3. You will also get notified through email, as well as on the platform as a reminder to give a rating and review for the Creator.

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